BQE SOFTWARE KASHMIR JOBS 2021.
Technical Support Engineer- Phone
We are looking for a Technical Support Engineer to provide assistance to our customers. You will diagnose
and troubleshoot application/software and hardware prcblems and hefp our customers troubieshoot our
products and progams Technical Suppor Engineer responsblitesindude esolving productrelated sues
using remote des kto p connections to provide immediate support. You ill use phone and email applications
to give dlients quick answers to simple appication issues.For more complex problems that require nuanced
instruction, you wil follow appropriate documentation and escalation processes to assist the custo mer and
slve the isu To be qualifed for this role, you shod have eperience werking in an internatonal cal
cetersbenimentdhaeieneproidg aplaion supot andtobehootn tyoue
naturally a helper, enjoy asisting peoplewith computer issues and are able to explain techn ical details simply.
wed ike to meet you. Ultimately, you will be a person our customers trust. Iney w ey on youopov
timely and accurate solutions to their technical problems
Responsibilities
Research and identify solutions to software issues
Diagnose and troubleshoot technical issues, database issues, and other customer inquiries
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time imits
Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical
issue
Properly escalate unresolved issues to appropriate internal teams (eg software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or extemal resources to provide accurate tech solutions
Ensure all issues are properly lo9ged
Prioritize and manage several open issues at one time
Follow up with cients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document tech nical knowledge in the form of notes and manuals
Maintain jovial relation ships with dients
Requirements
This position is based out of our Kashmir office-no remote applicants will be considered
Proven work experience as a Technical Support Engineer, Software Support Engineer, IT Help Desk
Technician or similar role
Hands-on experience with Windows/Mac OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubles hoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Minimum Hgh School degree
Additional certification in Microsoft, Linuax, Cisco or similar technologies sa plus
Benefits
Comprehensive product and system training as wellas onbaarding and career-pathing
Team-oriented, friendly, supportive work e nvironment
Monthly perks and social activities
Confidence in knowing that your contributions make a diference, are recognized, rewarded, and Responsibilities:
BQE Software, head-quartered in Los Angeles CA, USA, develops innovative practice management
software for professional services firms. Its products-induding BQE Core", BQE BIllQuick, BQE
ArchiOfice" and BQE EngineerOffice-centralize and streamline the way firms enter and use
informationfor time tracking. billing. project management and accounting. This gives them the speed
and insight nece ssary to rapidly make informed decisions, increase productivity, and grow profits.
With more than 400,000 users worldwide, BQE Software is trusted by leading architects, engineers,
accountants, attorneys, IT specialists, and business consutants.
Job Description-Web App Developer
We are looking for a Web App developer respons ible for creating new Web Apps and work
on the existing one.
You will be working al ongside other engineers and developers working on different layers
of the infrastructure.
Therefore, a commitment to collaborative problem solving sophisticated design, and the
creation of quality products is essential.
Responsibilities
Development of Web Apps.
Collaborate with a team to define, design, and ship new features
Identify and correct bottlenecks and fix bugs
Skills:
Programming abilities in Cs, ASPNET, MVC Entity Framework
Sound knowledge of Javaścript, jQuery, CSS3, and HTMLS
Working knowledge of Restful APs
Intermediate expertise in database technologies (SQL,T-SQL Stored Procedures, database
design), preferably in MS SQL Server 2016
Experience in Microsoft software development technologies and tools (e.g, NET
Framework4.5, Vis ual Studio 2017, 1I5)
Good understanding of object-oriented software development and design
Analytical and innovative way of thinking
Good communication skills and ability to work both independently and as a team player
Job Title: Data Migration Consultant (Night Shift)
At BQE we believe in the greatness in everyone - it's our raison dêtre. While we're
small on ego. were big on excellence and can't resist a humble brag. Aready a leader
in Saas solutions for professional services industry we would like you to join us on our
incrediblejourney.
Asa Data Migration Consultant, you will be the techn ical face of BQE when interacting
with custo mers. You will be the front-liner handling end-to-end data migration for
dients from other systems. You will be using your technical skills, in-depth knowledge
of BQES product to analyze and map the customers exsting data to support their
business processes.
What will you be doing?
Design and setup proof of concepts and pilots for the high priority and large customers
ensuring successtul implementations.
Engage with customers for migration-related queries and instructions, primarily via email
and Go To Meeting calls to execute the data migrations process
Stay up-to-date with productknowledge, business flow, sales process and market dynamic.
Maintain complete documentation and follow organizational processes to ensure
the successful implementation of BQE'S products.
Perform data migration audits
.Deliver Post-production support and do data deanups
Must-have:
AMasters or a 4 year degree in computer science, MIS, engineering or equiva lent.
Knowledge of fea tures in MS Excel, working knowledge of database sys tems like SQL Server.
Atechnology-centric background
Strong logical, analytical, and problem-solving skills
An impeccable set of communication skills.
Can work in a fast-paced environ ment a cross multiple projects.
Good to Have:
Experience in implementing software systems with hands-on experien ce in data tran sformation,
system validation, and migration tasks.
Ability to use tools/scripts to transform data.
Experience with data migrations and data mapping
Software Developer JOB DESCRIPTION
We are looking for a full-stack software developer to work on our SaaS product. As
part of Integration team here at BQE, you will work on implementing designs, and
developing high quality products/features.
Our projects entails implementing our pre-approved Ul, constructing APls, and
connecting the two. This includes all associated areas such as database, front-end and
backend architecture design.
Successful can didates should have all of the skills listed below.
Responsibilities:
Writing and maintaining the code.
Developing rest APls to communicate with third party applications using
protocols like SAML, oAuth, oAuth 2.0
Responsible for implementing best coding practices and technology stacks in
range of products
Analyzing technical requirements of the feature and writing code for it.
Identifying and fixing problem areas in code to enhance performance of the
products.
6.
Troubleshooting development and production problems across multiple
environments and operating platforms
Work on adding new feature requests to enhance product capabilities.
Provide out of the box solu tions to customer requests.
Coordinating the efforts and cooperating with oth er developers, and QAs etc. to
achieve maximum throughput.
10. Docume nting the features written for further work and maintenance.
Requirements:
13 years of experience in NET, ASPNET MVC, C#, SQL Server
Must have experience with Web services, Web API, REST services, Server-side
development using C#.
Good Knowledge of multiple front-end languages and libraries (e.g HTMLS/ CSS3,
JavaScript, XML, jQuery).
Programming fundamen tals -deep understanding and proficiency in concepts
such as 0OP, SOLID, Design Patterns
Self-motivated, detail-orien ted, and a responsible team player
Should have good analytical skills
Preferred to have experience using Git JiRA
Send your resume to
[email protected],
Latest by 28 Nov 2021. 0nly shortlisted candidates,
will get a call from us. For queries,
BQE SOFTWARE KASHMIR JOBS 2021
BQE SOFTWARE KASHMIR JOBS 2021
BQE SOFTWARE KASHMIR JOBS 2021
BQE SOFTWARE KASHMIR JOBS 2021
BQE SOFTWARE KASHMIR JOBS 2021
BQE SOFTWARE KASHMIR JOBS 2021
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