JOB DESCRIPTION

BQE SOFTWARE KASHMIR JOBS 2021.

Technical Support Engineer- Phone

We are looking for a Technical Support Engineer to provide assistance to our customers. You will diagnose

and troubleshoot application/software and hardware prcblems and hefp our customers troubieshoot our

products and progams Technical Suppor Engineer responsblitesindude esolving productrelated sues

using remote des kto p connections to provide immediate support. You ill use phone and email applications

to give dlients quick answers to simple appication issues.For more complex problems that require nuanced

instruction, you wil follow appropriate documentation and escalation processes to assist the custo mer and

slve the isu To be qualifed for this role, you shod have eperience werking in an internatonal cal

cetersbenimentdhaeieneproidg aplaion supot andtobehootn tyoue

naturally a helper, enjoy asisting peoplewith computer issues and are able to explain techn ical details simply.

wed ike to meet you. Ultimately, you will be a person our customers trust. Iney w ey on youopov

timely and accurate solutions to their technical problems

Responsibilities

Research and identify solutions to software issues

Diagnose and troubleshoot technical issues, database issues, and other customer inquiries

Ask customers targeted questions to quickly understand the root of the problem

Track computer system issues through to resolution, within agreed time imits

Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical

issue

Properly escalate unresolved issues to appropriate internal teams (eg software developers)

Provide prompt and accurate feedback to customers

Refer to internal database or extemal resources to provide accurate tech solutions

Ensure all issues are properly lo9ged

Prioritize and manage several open issues at one time

Follow up with cients to ensure their IT systems are fully functional after troubleshooting

Prepare accurate and timely reports

Document tech nical knowledge in the form of notes and manuals

Maintain jovial relation ships with dients



Requirements

This position is based out of our Kashmir office-no remote applicants will be considered

Proven work experience as a Technical Support Engineer, Software Support Engineer, IT Help Desk

Technician or similar role

Hands-on experience with Windows/Mac OS environments

Good understanding of computer systems, mobile devices and other tech products

Ability to diagnose and troubles hoot basic technical issues

Familiarity with remote desktop applications and help desk software (eg. Zendesk)

Excellent problem-solving and communication skills

Ability to provide step-by-step technical help, both written and verbal

Minimum Hgh School degree

Additional certification in Microsoft, Linuax, Cisco or similar technologies sa plus

Benefits

Comprehensive product and system training as wellas onbaarding and career-pathing

Team-oriented, friendly, supportive work e nvironment

Monthly perks and social activities

Confidence in knowing that your contributions make a diference, are recognized, rewarded, and Responsibilities:

BQE Software, head-quartered in Los Angeles CA, USA, develops innovative practice management

software for professional services firms. Its products-induding BQE Core", BQE BIllQuick, BQE

ArchiOfice" and BQE EngineerOffice-centralize and streamline the way firms enter and use

informationfor time tracking. billing. project management and accounting. This gives them the speed

and insight nece ssary to rapidly make informed decisions, increase productivity, and grow profits.

With more than 400,000 users worldwide, BQE Software is trusted by leading architects, engineers,

accountants, attorneys, IT specialists, and business consutants.

Job Description-Web App Developer

We are looking for a Web App developer respons ible for creating new Web Apps and work

on the existing one.

You will be working al ongside other engineers and developers working on different layers

of the infrastructure.

Therefore, a commitment to collaborative problem solving sophisticated design, and the

creation of quality products is essential.

Responsibilities

Development of Web Apps.

Collaborate with a team to define, design, and ship new features

Identify and correct bottlenecks and fix bugs

Skills:

Programming abilities in Cs, ASPNET, MVC Entity Framework

Sound knowledge of Javaścript, jQuery, CSS3, and HTMLS

Working knowledge of Restful APs

Intermediate expertise in database technologies (SQL,T-SQL Stored Procedures, database

design), preferably in MS SQL Server 2016

Experience in Microsoft software development technologies and tools (e.g, NET

Framework4.5, Vis ual Studio 2017, 1I5)

Good understanding of object-oriented software development and design

Analytical and innovative way of thinking

Good communication skills and ability to work both independently and as a team player

Job Title: Data Migration Consultant (Night Shift)

At BQE we believe in the greatness in everyone - it's our raison dêtre. While we're

small on ego. were big on excellence and can't resist a humble brag. Aready a leader

in Saas solutions for professional services industry we would like you to join us on our

incrediblejourney.

Asa Data Migration Consultant, you will be the techn ical face of BQE when interacting

with custo mers. You will be the front-liner handling end-to-end data migration for

dients from other systems. You will be using your technical skills, in-depth knowledge

of BQES product to analyze and map the customers exsting data to support their

business processes.

What will you be doing?

Design and setup proof of concepts and pilots for the high priority and large customers

ensuring successtul implementations.

Engage with customers for migration-related queries and instructions, primarily via email

and Go To Meeting calls to execute the data migrations process

Stay up-to-date with productknowledge, business flow, sales process and market dynamic.

Maintain complete documentation and follow organizational processes to ensure

the successful implementation of BQE'S products.

Perform data migration audits

.Deliver Post-production support and do data deanups

Must-have:

AMasters or a 4 year degree in computer science, MIS, engineering or equiva lent.

Knowledge of fea tures in MS Excel, working knowledge of database sys tems like SQL Server.

Atechnology-centric background

Strong logical, analytical, and problem-solving skills

An impeccable set of communication skills.

Can work in a fast-paced environ ment a cross multiple projects.

Good to Have:

Experience in implementing software systems with hands-on experien ce in data tran sformation,

system validation, and migration tasks.

Ability to use tools/scripts to transform data.

Experience with data migrations and data mapping

Software Developer JOB DESCRIPTION

We are looking for a full-stack software developer to work on our SaaS product. As

part of Integration team here at BQE, you will work on implementing designs, and

developing high quality products/features.

Our projects entails implementing our pre-approved Ul, constructing APls, and

connecting the two. This includes all associated areas such as database, front-end and

backend architecture design.

Successful can didates should have all of the skills listed below.

Responsibilities:

Writing and maintaining the code.

Developing rest APls to communicate with third party applications using

protocols like SAML, oAuth, oAuth 2.0

Responsible for implementing best coding practices and technology stacks in

range of products

Analyzing technical requirements of the feature and writing code for it.

Identifying and fixing problem areas in code to enhance performance of the

products.

6.

Troubleshooting development and production problems across multiple

environments and operating platforms

Work on adding new feature requests to enhance product capabilities.

Provide out of the box solu tions to customer requests.

Coordinating the efforts and cooperating with oth er developers, and QAs etc. to

achieve maximum throughput.

10. Docume nting the features written for further work and maintenance.

Requirements:

13 years of experience in NET, ASPNET MVC, C#, SQL Server

Must have experience with Web services, Web API, REST services, Server-side

development using C#.

Good Knowledge of multiple front-end languages and libraries (e.g HTMLS/ CSS3,

JavaScript, XML, jQuery).

Programming fundamen tals -deep understanding and proficiency in concepts

such as 0OP, SOLID, Design Patterns

Self-motivated, detail-orien ted, and a responsible team player

Should have good analytical skills

Preferred to have experience using Git JiRA

Send your resume to [email protected],

Latest by 28 Nov 2021. 0nly shortlisted candidates,

will get a call from us. For queries,

BQE SOFTWARE KASHMIR JOBS 2021

BQE SOFTWARE KASHMIR JOBS 2021

BQE SOFTWARE KASHMIR JOBS 2021

BQE SOFTWARE KASHMIR JOBS 2021

BQE SOFTWARE KASHMIR JOBS 2021

BQE SOFTWARE KASHMIR JOBS 2021

 

 

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